NDIS

Understanding Your NDIS Purchase with Us

We are proud to support NDIS participants by making it easy to purchase eligible products from our store. Here’s a simple guide on how to complete your NDIS order:

Step-by-Step Guide for NDIS Purchases:

Browse & Add to Cart: Explore our range of products and add the items you need to your shopping cart.

Add NDIS Details in Cart Notes: Before proceeding to checkout, go to your shopping cart page. Look for the Special instructions box. In this box, please provide the NDIS Participant's Full Name, 9-digit NDIS Number, and an Email (if your plan is Plan-Managed you will need to enter the plan managers email).

Select 'NDIS Invoice Request' at Checkout: Proceed to checkout. On the 'Payment' step, select our 'NDIS Invoice Request' payment option. This ensures your order is held while we prepare your invoice.

Order Confirmation & Invoice: Complete your order. You will receive an order confirmation via email. We will then prepare a compliant NDIS invoice based on the details you provided in your cart notes.

Invoice Processing: We will send the NDIS invoice to your Plan Manager (if applicable) or directly to you for self-managed plans. Once the invoice is paid, we will promptly dispatch your order!

If you have any questions, please don't hesitate to contact us via Live chat box below or the contact tab.

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